Information Collection & Use
Contact Us Information
In order to put the order through the website, you must have to fill the form; during the email form, you [are required to] give[s] contact information (such as name and email address). We use this information to contact you about the desert tour in which you have expressed interest. All email inquiries are processed through our email support system. In addition, you will receive automated confirmation emails from Dune Bashing Sales Team.
Orders
If you purchase a product or service from Desert Safari Dubai, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and address). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. In addition, we will send you regular updates about the services you have purchased. To communicate those updates promptly, we will use the contact information provided to us. Please ensure all details are correct. We run fraud checks on credit card payments and bookings; sometimes, we ask you to provide a copy of any identification document such as a passport or driving license. We have every right to cancel a booking if card verification fails and report it to the authorities.
Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.
Trip Information
We will take photos of you on the desert trip if you agree, and we will use them in our photo gallery and social media. We will also ask you to like our Facebook page, and we might share your photos on social media but with your authorization and concurrence.
Customer Service
Based on the personally identifiable information you provide us, we will send you a welcoming email. We will also communicate with you in response to your inquiries, provide the services you request, and manage your account. Furthermore, we will communicate with you by email, telephone, SMS, Chat, instant messenger, or WhatsApp according to your wishes.
Profile
We store information that we collect through cookies, log files, clear gifs, and third-party sources to create a “profile” of your preferences. We tie your personally identifiable information and your purchasing history to lead in the profile to provide tailored promotions and marketing offers and improve the site's content for you. Sometimes, we may be required to share your profile with our suppliers to fulfill your order accurately.